Fedex office case study analysis submit assignment

Read the FedEx Office Case Study (PDF)Preview the document and review the FedEx Office Case Study Template_Fall 2020-1.docPreview the document before you begin this exercise. The written submission is an internal report using professional business writing skills. The analysis should be in a business format with clearly identified sections and headings for each of the required evaluation areas as presented by your instructor in class.


  • Relevant facts – specify all of the relevant facts associated with the situation as outlined in the case study. Include facts for both the seller (FedEx Office) and the buyer (Global Training Associates). For FedEx Office this includes two parts – background and potential solutions. For Global Training Associates, this includes two parts – background and complete process for producing and shipping materials.
  • Situation Questions – After analyzing the relevant facts, submit four (4) or more Situation Questions which would uncover those facts in the sales call role play.


  1. Problems Analysis – identify and fully analyze  a minimum of four problems that the seller can solve.
  2. Problem Questions– After fully analyzing the problems, submit four (4) or more Problems Questions which would uncover those problems/needs in the sales call role play.


  1. Analysis of the Implications – specify and fully analyze a minimum of four implications related to the four problems analyzed in the previous section. Implications must be the future, more severe implications that will occur if the problems are not solved.
  2. Implication Questions– After fully analyzing the implications, submit four (4) or more Implication Questions which would uncover those future, more severe implications in the sales call role play.


  • Potential FedEx Office solutions to the Global Training Associates’ problems – present and explain a minimum of four solutions that FedEx Office can offer to solve the Global Training Associates’ problems. Each solution must fully explain how it solves the problem and be supported with specific FedEx Office features.


  1. Benefits of the potential FedEx Office solutions – Identify and fully explain a minimum of four benefits that the Global Training Associates will experience as a result of implementing the FedEx Office’s solutions. Identify the benefiting party – Global Training Associates company, Global Training Associates corporate employees, Global Training Associates trainers, or Global Training Associates clients.
  2. Need-Payoff Questions – After fully presenting the solutions and benefits, submit four (4) or more Need-Payoff Questions which would move the customer towards agreement to the solutions in the sales call role play.

SECTION 6 –  Current Revenue Loss and Quantify Future Revenue Loss

  1. Calculate the total revenue loss in 2019 from the historical revenue (using historical number of seminars and total number of seminars in 2019)
  2. Calculate the potential loss of revenue if: 10% of the core trainers quit and take their portion of the training seminars with them to a competitor.


  1. Assumptions – list any assumptions that you make that are not included in the case. .
  2. SPIN Questions –  Do not create your SPIN questions until after you have completed the analysis.

The required file format is Word (.docx) or PDF (.pdf) and the file must be uploaded to this assignment. Do not email the file to your instructor. The file must be uploaded to Canvas to be graded.

Order a unique copy of this paper
(550 words)

Approximate price: $22

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Our customer is the center of what we do and thus we offer 100% original essays..
By ordering our essays, you are guaranteed the best quality through our qualified experts.All your information and everything that you do on our website is kept completely confidential.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

The paper ordered is very original. Orders are checked by the most advanced anti-plagiarism software in the industry which ensures that the the essay written is 100% original. In that regard,we have a zero tolerance policy for plagiarism.

Read more

Free-revision policy

Our Company thrives on excellence and thus we help ensure the Customer’s total satisfaction with the completed Order.To do so, we provide a Free Revision policy as a courtesy service. To receive free revision the Company requires that the Customer provides the request within Fifteen (15) days from the first completion date and within a period of thirty (30) days for dissertations and research papers.

Read more

Privacy policy

The Company is committed to protect the privacy of the Customer and it will never resell or share any of Customer’s personal information, including credit card data, with any third party. All the online transactions are processed through the secure and reliable online payment systems.

Read more

Fair-cooperation guarantee

By placing an order with us, you agree to the service we provide. We will endeavor to do all that it takes to deliver a comprehensive paper as per your requirements. We also count on your cooperation to ensure that we deliver on this mandate.

Read more

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
The price is based on these factors:
Academic level
Number of pages